When you reserve your flight ticket with Thetravelodaddy, we want you to be confident that you have found a great flight deal.
If you find a lower price for the same flight itinerary offered and available for booking on a Major OTA Competitor's site within twenty-four (24) hours of the reservation process, we will match that lower price by refunding the difference in price, or you can cancel your booking with us for a full refund.
To invoke the PMP, you can call us with your booking number and all of the key information of the lower priced itinerary, flights, dates, number of customers, and seat type, along with documentation to verify such itinerary satisfies the terms and conditions of PMP. Customer service must be able to find the reduced fare based on the information you supply; we have the right to deny any claims that cannot be properly verified or for which you have provided inadequate details. Once our agent confirms that the PMP applies, you will be offered the option of keeping your itinerary and receiving a refund for the difference in total price, or canceling the reservation with us and receiving a full refund.
The PMP does not apply to fares offered on membership program websites, corporate discounts or rates, group, charter, rewards program, incentive, meeting, convention, or consolidator fares. Military, student, government, travel operator, bulk, vacation package, and "Web Only" fares are all excluded. The PMP does not apply to "opaque" tickets (those in which the airline booking details are unknown until after purchase) or tickets issued using the "bidding" or "auction" methodology. Fare mistakes are also omitted.
Finding the best flight deals for you.
