Privacy Policy

As the world's leading search engine for travel, Thetravelodaddy connects travelers to third-party travel products and services such as flights, lodging, rental cars, vacation packages, and travel insurance. This involves disclosing personal information with third parties, including online travel agents, hotels, rental car companies, airlines, and more.

You may have particular privileges or choices over your personal information, including how we share it with others. For additional information, please see our policy's section on Your Options and Rights.

Information We Use

When you access or visit our websites or services, we collect information directly from you (for example, when you book or reserve). We may also collect information about you (for example, information about your device while you use our mobile application). In certain instances, we collect personal information from third parties. Furthermore, as you explore or use our services, we collect the following types of personal information directly from you:

• Personal details (name, age, gender, and birthday)
• Contact details (email address, resident address, and phone number)
• Flight booking information (the traveler's name, passport number, redress control number, frequent flyer information, nation of citizenship, booking reference number, and itinerary, which may include the name of the airline or carrier, hotel accommodation and/or vessel, port of destination, port of arrival, date and time of departure and/or check-in, date and time of arrival and/or departure, meal choices, luggage information, and layover information)
• Account details (login credentials, including password and email address)
• Social media data (name, age, gender, photograph, and other personal information relating to your social media account)
• Reviews you submit (including any screenname you post under or any personal information you give about yourself or others in such a review)
• Content you publish (including your travel preferences and other personal information you add about yourself or others, or in content you post in your guide or other media provided by us)
• Communications you send us (such as conversations, complaints, or other details that you may submit to our support team)
• Promotion details (If you make the decision to participate in a promotion, sweepstakes, or similar campaign, we will collect any data that you give in regard to such activity, such as photos, images, captions, or other content, in line with the rules specified at that time).

How We Use Your Personal Information?

We use your information to provide our services, customize your experience, show you bookings and deals made with our travel partners through Thetravelodaddy, send you marketing communications, provide you with more relevant advertising and provides that may be of interest to you, and for additional uses described below.

• Provide the service. It includes providing you with the services, products, and functionality offered through our services and satisfying your requests.
• Providing trip services, including automatically creating a “trips” account for you if you renew a ticket using our services. This account collects and stores your trip information so that you can build and share itineraries with others.
• Authenticate your account credentials and identify you to ensure the security of your account.
• Show your reservation and bookings made through the applications, websites, and services of our group companies.
• communicate with you about your account or use of our products and services and notifications you have subscribed to, providing current updates regarding itineraries processed by our trip service.
• Send you marketing messages, including communicating with you about products and services by Thetravelodaddy, or business partners and grop companies that we believe you would be interested in, as permitted by law.
• Process and deliver contest entries and rewards.
• Provide services and details to travel partners.
• Process your payment information.

How Do We Protect Your Personal Information?

We use technical, management, and physical safeguards to protect your data. We can keep your information for as long as your account is active and for an amount of time thereafter to allow you to re-activate your account without losing any data, as well as for the purposes described below.

• You play a vital part in safeguarding your information. You should not disclose your account's user name, password, or any other security information with anybody. If we get instructions using your user name and password, we will presume you authorized them.
• The use of encryption will protect your payment information while transmission to or through our services. To be clear, Thetravelodaddy only keeps your payment information if you decide to save it to your account. When you make a reservation, we send your payment information to the relevant travel partner to complete the transaction. Our contracts with third parties who handle your payment information oblige them to keep it secure and secret.
• We cannot ensure that transmissions of your payment or other information are perpetually safe or that illegal third parties will never be able to circumvent the security measures implemented by Thetravelodaddy. Except where responsibility cannot be excluded or reduced by applicable law, we assume no liability or responsibility for the release of your information as a result of transmission errors, illegal third-party access, or other factors beyond our control.

Your Choices And Rights

• Email: If you do not wish to receive marketing and promotional emails from Thetravelodaddy, click the "unsubscribe" link in those emails to opt out of future marketing email communications. If you have an account, you may choose to opt out of marketing communications in your account settings.
• Push notifications on mobile devices: you can use the settings on your mobile device to turn on or turn off mobile push notifications.
• Text messages: if you no longer want to get text messages, reply stop. If you have an account, you may also adjust your setting to opt out of text messages.
• Control over your account details: if you have created an online account with us and wish to update the information you have provided to us, you can easily access your account to view and change your details.

Changes To This Policy

Unless required by applicable law, we shall update this privacy policy from time to time to reflect changes in our privacy practices, regulatory requirements, and other situations by conspicuously publishing notice of the change on our services. Changes to our Privacy Policy will take place when posted, and the new date of implementation will be specified.

If we make any changes to the privacy policy that have a major impact on previously acquired personal information about you, we will make sufficient efforts to provide notice and obtain consent, as required by law. Please read our privacy policy and terms and conditions before making any purchases on our website. To avoid issues, it is solely your duty to review our privacy policy and terms. Continued use of our website means that you agree to our privacy policy. Please do not use our services unless you agree to our privacy policy.